PT Bhakti Investama Tbk, one of the largest investment companies throughout Indonesia, owning business activities which cover a wide array and various business sectors, among others the sectors of Financial Services, Multimedia and Broadcasting, Telecommunications and Information Technology and Investment Portfolios, is currently seeking for visionary, high integrity, and persistence people to fill the following positions as :
Call Center Representative
Jakarta RayaResponsibilities:
Handling incoming & outgoing calls on feedback and enquiries.
Answers inquiries by clarifying desired information, researching, locating, and providing information.
Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.
Fulfills requests by clarifying desired information, completing & forwarding requests.
Sells or introduce the products & also give services by recognizing opportunities to up-sell account, explaining new features of OLT program.
Maintains call center database by entering information (Incoming & Outgoing Calls) .
Coordinate with Unit Head for distribution database & feedback report by area.
Keeps equipment operational by following established procedures, reporting malfunctions of OLT program / features to internal & external.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Requirements:
Have an experience about OLT Products (if any)
Candidate must possess at least a Diploma, any field.
At least 1 year(s) of working experience in the related field is required for this position.
Good in Customer Focus, Customer Service and Data Entry Skills
Having good Verbal Communication, Phone Skills, Build Relationships internal & external, People Skills
Problem Solving, Multi-tasking person
Customer Service
Jakarta Raya - Kebon SirihRequirements:
Candidate must possess at least a Diploma, any field.
Good appereance and customer friendly
Excellent in communication and interpersonal skills
Computer literate
Knowing about Complain handling
Able to work independently and team work
Risk Management Staff
Jakarta RayaResponsibilities:
Controlling stock trading activity and portfolio clients
Requirements:
Female, age maximum 30 years old
Minimum Bachelor/Master Degree in Economy
Experience minimum 2 years in the same position
Strong numerical and analytical skill
If you are confident to meet our requirements, send your complete application & recent photograph to:
HRD DEPARTMENT
PT. Bhakti Investama, Tbk
MNC Tower 4th floor
Jl. Kebon Sirih No. 17-19
Jakarta 10340 - Indonesia
Or
E-mail to: hrd.recruitment@mncsecurities.com
