Citibank
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com
Citiphone Officer
Jakarta RayaResponsibilities :
Currently we are searching a candidates for Citiphone Officer eith responsibilities as below:
- Demonstrate superior service delivery, individually as well as a team
- Accountable for meeting of service and productivity indicators by working in a team to ensure achievement of the service targets and standard
- Accountable for accuracy & timeliness in processing customer’s instruction
- Provide feedback on problem incidence/service issues to Citiphone Supervisor
- Ensure that problems/complaints are resolved timely and satisfactorily
- Building customer relationship through identifying customer needs and effective cross-sell process
Requirements :
- Posses good communication, analytical, problem solving & decision making skills
- Service oriented (demonstrate initiative and willingness to give service beyond expected)
- Capable to adapt and working in a team
- Speak, write, and understand English well
- Demonstrate initiative to learn and update themself
- Display an emotional maturity
- Demonstrate a positive attitude
- Candidate must possess at least a Diploma, Bachelor's Degree, any field.
- Good knowledge in both Banking & Cards would be an advantage
- Maximum 35 years with preferable ages 24-25 years old
- Full-Time position(s) available
If you are interested in the above vacancies, please send a job application / complete your cv here
